The staff at the Bicycle Chain are very knowledgeable and helpful. They helped me with a big purchase recently, answering my endless questions until I got it all figured out. They also did a great job fixing up another bike that had gotten a rusty chain over the winter. I felt confident when I rode out of there that everything was in great working order. I highly recommend them!
Brought a recently purchased bike whose chain had gotten stuck and the derailleurs needed adjustment. I explained that it was a recent purchase bike, I had the option of returning it but if it was going to be an easy fix, then I’d rather have it fixed and not deal with hassle of returning it. Anyway, they proceeded to give me an estimate on the assumption that this would be fixable. In no longer than 30 minutes I got a call back informing me they had run into further issues (?) which he suggested would be too expensive to repair for a recently purchased bike and therefore better off to return it as I had initially stated. He was adamant about me paying the estimate for the chain they had replaced (which was fine by me) and the derailleurs which they had “repaired” even though the bike couldn’t even move forward at this point, it was in worse shape than when I had brought it in.
That being said, I would never bring my bike back to this shop and I don’t recommend it. I ended up returning it for an exchange, while also losing money on it at this shop for having someone incompetent who was not able to make a proper evaluation of my bike before even beginning to fix it and then demanding to be paid for doing absolutely nothing.
Fantastic bike shop. Recently purchased two Specialized Rolls for my wife and I. This is a wonderful comfort bike model. Great buying experience overall. Friendly, patient and knowledgable staff. Stop in for a test drive and ask some questions. Lots of models to select from. I bought from this shop based on previous service experience with a former bike. Top-notch shop.
Extremely knowledgable and passionate staff and owner. Great with all rider levels. Best shop around!
I bought my Specialized carbon frame bike at The Bicycle Chain after visiting at least seven other bicycle shops. I had formerly owned a 35-year old Schwinn bike that was quite uncomfortable by comparison. I liked the friendly personnel and their insight and suggestions and the competitive price given on my purchase. It's a smaller shop with a neighborhood feel but they have found an excellent brand of bike to focus on and they carry the accessories that have worked well for them. I've done comparison shopping on the accessories too, and their prices are always as good or better. For me, it has become my go-to bicycle shop. Highly recommend.
Bicycle Chain is a US Bicycle Store based in Roseville, Minnesota. Bicycle Chain is located at 1712 Lexington Ave N, Roseville, MN 55113, USA.
Please contact with Bicycle Chain using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Bicycle Chain opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.