My girlfriend and I have been dating for four years and were looking for an engagement ring.
- They belittle you with snarky comments such as 'does your parents know that you guys are getting engagement rings? (and let me say we are mid twenties and have graduated from college and live on our own prepping for professional schools -.-)'
nothing
id say if you really love being treated like you're worth nothing and be rushed into buying a ring that you don't really like (esp for an engagement ring) this place would be perfect.
ME AND MY BOYFRIEND BEEN LOOKING FOR ENGAGEMENT RING FOR AT LEAST A MONTH BEFORE WE WALKED IN TO KEY JEWELERS IN THE ROSEVILE MALL CENTER LATE AFTERNOON ON A WEDNESDAY, WE WERE GREETED BY TWO LADIES ONE I BELIEVE IS WAS A STORE MNGR NAMED REVEA AND ANOTHER EMPLOYEE NAMED RACHEL AND THEY BOTH WERE VERY HELPFUL WITH A WONDERFUL CUSTOMER SERVICE AND VERY KNOWLEDGEABLE ABOUT EVERY PRODUCT IN THE STORE.... THE SAME DAY WE LEARNED A LOT ABOUT DIAMONDS AND PRICING THEN TOLD THEM WE WILL LOOK AROUND AND COME BK IN A LATER DAY, THEY GAVE US BUSINESS CARDS AND WAS NOT PUSHY AT ALL, SO WE KEPT LOOKING ALL OVER OTHER STORES COMPARED PRICES AND WEEK LATER WAS BACK AT THE SAME STORE TO BE TREATED WITH A WONDERFUL CUSTOMER SERVICE AND ENDED UP BUYING WHAT WE LOOKED AT THE 1ST DAY AT A WONDERFUL PRICE. I RECOMMEND THIS STORE IF YOU WANNA GET WHAT YOUR MONEY IS WORTH!!!!! I AM IN LOVE WITH MY RING.....THANK YOU RACHEL AND REVEA B.
- 'Sales' are fake. They have one ugly necklace/ring on 'sale' to drag everyone into buying something else.
I had a wonderful experience previously at Kay Jewlers at Mall of America previously. (hence the visit to the store closer to us..)
I suggest you try there rather than this store, I mean of course if you love being treated that way.
I would've easily bought a ring from this store since we've been looking around for few months, but just how we were treated.. you should never spend over $1k on a ring that is for lifetime feeling sour from all the bitchy remarks.
- They push several rings onto you and FORCE you to pick one from them.
Amazing shopping experience here, the staff was extremely helpful and very courteous 2 questions
DO NOT COME HERE WHEN JODY AND JUDITH IS HERE !!
- and end with 'did you have fun?'
Worst experience ever. Id even go as far as to say I had a billion times better experience with every car dealer I've met.
Cons:
because I’m young and black I don’t get service. I feel super disrespected and the employees here are ignoring me and saying that other customers was here before me!!!
Pros:
I am not usually a person that would speak in this context about a business, but I had a diamond reset in my engagement ring and it was the worst job I have seen. I had to take it to a jeweler that is a craftman in the field. I would not recommend this store. 1/31/17
Kay Jewelers is a US Jewelry Store based in Roseville, Minnesota. Kay Jewelers is located at 117 Rosedale Shopping Center, Roseville, MN 55113, USA.
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